チケプラ

How to receive your E-tickets

No.1　Open the app

After the download open the app, please log in with your Plusmember ID (email address and password) which was used to apply the E-ticket.

Open the app and log in
No.2　Claiming your ticket(s)

If you have received an e-ticket issuance notification email from Tixplus, please follow the steps below to collect your tickets.
Tap "Recieve menu" → "Claim Number" and "Password" and then tap "Claim". Your ticket will appear in "My Tickets".

■Claim Number：Will be notified by email.
■Password：Will be notified by email.

*The tickets for different event days may not be available at the same time for collecting.

*If you don't receive a message saying that new tickets are ready for collection, then it could be because you are logged in with a different Plusmember ID than the one used when booking.
No.3　Check your ticket(s)

A day prior to the event, please check the event information on your ticket from the "My Tickets" screen.

No.4　Display your ticket

After you open "Tixplus E-Tickets," your available tickets will be displayed. Tap the event for which you wish to display your tickets ("Entry Check" screen).
No.5　 Display the "Entry Check" screen to enter

When you enter the event, please show the "Entry Check" screen to the admission staff.
No.6 　Stamped screen to re-enter

When you enter the venue, you will get an "electronic stamp". The "electronic stamp" on your "Entry Check" screen is required in case you need to re-enter the venue.

No.1　Open the app

After the download open the app, please log in with your Plusmember ID (email address and password) which was used to apply the E-ticket.

Open the app and log in
No.2　Claiming your ticket(s)

If you have received an e-ticket issuance notification email from Tixplus, please follow the steps below to collect your tickets.
Tap "Recieve menu" → "Claim Number" and "Password" and then tap "Claim". Your ticket will appear in "My Tickets".

■Claim Number：Will be notified by email.
■Password：Will be notified by email.

*The tickets for different event days may not be available at the same time for collecting.

*If you don't receive a message saying that new tickets are ready for collection, then it could be because you are logged in with a different Plusmember ID than the one used when booking.
No.3　Check your ticket(s)

A day prior to the event, please check the event information on your ticket from the "My Tickets" screen.

No.4　Display your ticket

After you open "Tixplus E-Tickets," your available tickets will be displayed. Tap the event for which you wish to display your tickets ("Entry Check" screen).
No.5　 Display the "Entry Check" screen to enter

When you enter the event, please show the "Entry Check" screen to the admission staff.
No.6 　Stamped screen to re-enter

When you enter the venue, you will get an "electronic stamp". The "electronic stamp" on your "Entry Check" screen is required in case you need to re-enter the venue.