チケプラ
How to receive your E-tickets
For iPhone
For Android
STEP 1Download "Tixplus E-Tickets" app
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In order to display your E-tickets, you must first download the "Tixplus E-Tickets" app to your smartphone.
Please download the app from the below URL.
STEP 2Open the app and log in
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No.1 Open the app
After the download open the app, please log in with your Plusmember ID (email address and password) which was used to apply the E-ticket.
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No.2 Collecting your ticket(s)
From the "My Tickets" screen, tap on the ticket icon, you should see a message informing that new tickets are ready to be collected.
Tap the "Claim" button next to the event for which you want to receive the ticket(s). The ticket(s) will show up in "My Tickets".*The tickets for different event days may not be available at the same time for collecting.
*If you don't receive a message saying that new tickets are ready for collection, then it could be because you are logged in with a different Plusmember ID than the one used when booking.
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No.3 Check your ticket(s)
A day prior to the event, please check the event information on your ticket from the "My Tickets" screen.
STEP 3Using your smartphone for admission on the day of the performance
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No.4 Display your ticket
After you open "Tixplus E-Tickets," your available tickets will be displayed. Tap the event for which you wish to display your tickets ("Entry Check" screen).
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No.5 Display the "Entry Check" screen to enter
When you enter the event, please show the "Entry Check" screen to the admission staff.
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No.6 Stamped screen to re-enter
When you enter the venue, you will get an "electronic stamp". The "electronic stamp" on your "Entry Check" screen is required in case you need to re-enter the venue.
STEP 1Download "Tixplus E-Tickets" app
-
In order to display your E-tickets, you must first download the "Tixplus E-Tickets" app to your smartphone.
Please download the app from the below URL.
STEP 2Open the app and log in
-
No.1 Open the app
After the download open the app, please log in with your Plusmember ID (email address and password) which was used to apply the E-ticket.
-
No.2 Collecting your ticket(s)
From the "My Tickets" screen, tap on the ticket icon, you should see a message informing that new tickets are ready to be collected.
Tap the "Claim" button next to the event for which you want to receive the ticket(s). The ticket(s) will show up in "My Tickets".*The tickets for different event days may not be available at the same time for collecting.
*If you don't receive a message saying that new tickets are ready for collection, then it could be because you are logged in with a different Plusmember ID than the one used when booking.
-
No.3 Check your ticket(s)
A day prior to the event, please check the event information on your ticket from the "My Tickets" screen.
STEP 3Using your smartphone for admission on the day of the performance
-
No.4 Display your ticket
After you open "Tixplus E-Tickets," your available tickets will be displayed. Tap the event for which you wish to display your tickets ("Entry Check" screen).
-
No.5 Display the "Entry Check" screen to enter
When you enter the event, please show the "Entry Check" screen to the admission staff.
-
No.6 Stamped screen to re-enter
When you enter the venue, you will get an "electronic stamp". The "electronic stamp" on your "Entry Check" screen is required in case you need to re-enter the venue.