チケプラ

Winners of tickets and accompanying persons must register their face photos on Tixplus by the deadline. Failure to do so will lead to refusal of admission.
*If you have already registered, you do not need to re-register. You can check your registration status on the MY Page.
Click here for MY Page

• We will verify the identity of all visitors at the time of admission for this event. If you cannot verify your identity, we will refuse admission for any reason.
• The purchaser’s name and photo will display on the E-ticket, and his/her identity will be verified at the time of admission to each venue using the E-ticket.
• If you do not register your face photo, you will be refused admission. In addition, even if you have already registered your face photo, we may ask you to show your ID if it is difficult to verify your identity.
• The purchaser must bring an ID card to the venue that can be used to verify the name on the ticket.
• For details on ID, please check the official website and the E-ticket details page.

Face photo registration date

Please register your photo at least 2 days prior to the event.

• There is an examination for face photo registration. If it is difficult to verify your identity, we will ask you to re-register. Please see "Unacceptable photographs" for specific examples of photos that will not be accepted.
• After registration, face photos cannot be modified or changed until the exam deems it unacceptable. Please be careful not to register an incorrect photo such as a photo of someone other than yourself.
• If a photo is deemed unacceptable, a re-registration notice will be sent to the registered email address after the review. If you have set anti-spam measures (domain specified reception, etc.), please set it so that you can receive emails from "plusmember.jp".
  In addition, please check the MY Page to make sure the email address that was registered at the time of application is correct.
• The review period may take some time. Please complete the registration as soon as possible.
• Before registering a photo: Please check [Recommended settings].
  *The standard browser on Android 4.x may not work. If this happens, please use Google Chrome, or register from your PC.

About registering face photos of your companions

It is necessary for all accompanying persons to register their face photos.

• Applicants should also inform their companions of this information page.
• All companions should register their face photos by clicking the “Proceed to face photo registration” link at the bottom of this page and logging in using the Plus member ID that has been sent to the applicant.
• If the companion does not have a smartphone and has declared that does not have it at the time of application, it is not necessary to register the companion's face photo.

About face photo examinations

• Registered face photos will be examined in order from the closest performance date.
• The results of examinations will be sent to the registered email address. If a photo is deemed to be unacceptable, please re-register.
• The registration / examination deadline schedule for each performance is as follows. (Please register as soon as possible without waiting for the following deadlines)
• Re-registration is possible even if a photo is rejected after the final registration date. For those who have re-registered, the screening will be done in order from the closest performance date.