チケプラ


Nijisanji Festival 2026
For E-tickets
About Face Photo Registration

Entry will be by face-recognition E-tickets, and all attendees (including companions) are required to register a face photo in advance.

Both applicants and companions must complete face photo registration.

Face Photo Registration Flow

All face photo registrations are subject to review. As the review may take some time, we kindly ask that you complete your registration as early as possible.

  • Register
  • Review
  • Approval

Sample E-tickets with Face Photo

On E-tickets issued via [Ticketplus E-tickets App], the face photo you registered will be displayed.

About Face Photo Registration

OK

  • Plain or nearly plain background
  • Person can be clearly identified
  • Taken within the last 6 months
  • JPG image within 2 MB and up to 3000 pixels wide
  • Resolution of at least 240 * 320 pixels
    (Photos taken with a standard smartphone camera generally meet these conditions.)

NG

Background / Location

  • Taken inside a car, bus, or train
  • Background is busy or not plain
  • Background has been digitally edited to plain white
  • Cropped out from a photo containing other people
  • Pets are visible in the photo
  • Scanned or original ID / certificate-style photo data is used

Image Quality

  • Overexposed due to lighting or glare
  • Backlit, causing shadows on the face
  • Not a color photo
  • Aspect ratio is distorted (stretched or squashed)

Angle / Gaze

  • Taken from below (low-angle shot)
  • Taken from a steep high angle (looking up)
  • Face is not straight toward the camera or not looking at the camera

Face / Expression

  • Photo has been edited or filtered (including skin retouching)
  • Subject is posing
  • Smiling or other expressions unsuitable for an ID-style photo
  • Face fills the entire frame
  • Top of the head is cut off
  • Bangs covering the eyes

Accessories / Outfit

  • Wearing sunglasses, hat, scarf, mask, etc.
    *If you must wear one of these items for medical reasons, please mention this in the remarks field when registering. Thank you for your understanding and cooperation.
  • Wearing special attire or hairstyle for a wedding or party that is very different from your usual appearance

Registration Deadline

Please complete registration at least 3 days before your performance date.
You may register at any time before the deadline; it does not have to be on the performance day.

  • If your screen shows Registration complete as in the example image, your face photo registration has already been completed and you do not need to submit it again.
Guests without registration cannot enter

If you register your photo after the final registration date, the review may not be completed in time for the performance date.
To ensure smooth entry on the day of the performance, we recommend registering as early as possible.
Please note that guests who have not completed face photo registration will not be allowed to enter.

Important Notes on Registration

Please check the following notes
  • Once a face photo has been submitted, it cannot be edited or changed until it is marked as not approved (NG) in the review. After approval, the registered face photo cannot be changed until its validity period (3 years) has expired. Please be careful not to upload a wrong photo, such as a photo of someone else.
  • If your photo falls under any of the NG examples, we will send an email to your registered email address with instructions to register again. If you use spam filters or domain restrictions, please configure your settings to allow emails from ??plusmember.jp??. Also, please check in your My Page that the email address you registered at the time of application is correct.
  • Before registering your photo, please check the recommended OS and browser environment.

Companions Also Need to Register a Face Photo

  • Applicants should share this information page with their companions.
  • Companions must also log in from the ??Proceed to Face Photo Registration?? button at the bottom of this page with their own Plus member ID and complete face photo registration.
Identity Verification at Entry

If you do not have a registered face photo, you will be refused entry.

  • If you have already completed registration, you do not need to register again. You can check your registration status in My Page.
  • For this performance, identity verification will be conducted for all attendees at entry. If we are unable to verify your identity, you will be refused entry regardless of the reason.
  • Your E-tickets will show the purchaser`s name and face photo. Identity will be verified by checking the E-tickets at the entrance of each venue.
  • Even if your face photo is registered, if verification is difficult, we may ask you to present an identity document.
  • When you come to the venue, please be sure to bring a valid ID that matches the name printed on the ticket. For details on acceptable identity documents, please refer to the official website and the detail page of your E-tickets.
  • Identity verification may take some time. We appreciate your understanding and cooperation.
  • For other information regarding the performance, please refer to the guidance on the official website.

About the Review Process

  • Submitted face photos will be reviewed in order, giving priority to those whose performance dates are approaching first.
  • We will send the review result to your registered email address. If your photo is not approved, please register again.