Customer Support Hours
Only weekdays 11:00～12:00 / 13:30～18:00 (Japan local time; excludes weekends and holidays)
※This support channel is only for support with this site (tickets handled by Tixplus, Plus member ID, ticket trading etc.).
※Depending on the nature of the inquiry, there may be some inquiries that cannot be answered here.
※Responses to some inquiries may take anywhere from a few days to approximately one week.
Please leverage our Frequently Asked Questions. Referring to the FAQ may resolve your inquiry in a more timely manner.
※We kindly ask that you configure your email service settings to allow incoming emails from the domain “plusmember.jp”, which will be used to reply to your inquiries.
※This page is for protecting your personal information. It supports encrypted transmission using SSL.
If you do not receive a reply after a week or more:・If you have a "spam folder," please check whether the reply was placed there.